Shipping policy

Please ensure that your shipping address is correct at the point of checkout. We will not be held responsible for lost packages due to invalid addresses.

UK DELIVERY

All orders with Forever Sourcing are sent out with a tracked and signed for service, usually Royal Mail or DPD. Please allow 7 working days before contacting us about your order.

Please note that goods are only shipped Monday-Friday, excluding bank holidays.

We are not responsible if you request a delivery change, such as requesting your parcel to be delivered to a neighbour. Please contact the courier that was used if you are experiecning an issue regarding this.

EU & INTERNATIONAL DELIVERY

International buyers may receive a customs charge. Forever Sourcing is not responsible for this charge and it must be paid by the customer. Failure to pay the customs charge will result in the order being returned to us and you will not receive a refund for the initial shipping cost. For further information prior to purchase, please contact us. 

Returns from outside of the EU must be invoiced as "returned goods - of no commercial value". This is to prevent them being held at customs. Forever Sourcing will not be responsible for any charges if this is done incorrectly. 

Please contact us at foreversourcinginfo@gmail.com for any additional information needed.